Your data should be understandable.

1. Who is responsible

CHA87, trading as KAFO ONE, CVR 34009775, Denmark, is the operator of KAFO ONE and is responsible for the personal data described in this policy where it acts as controller. Contact: contact@kafoone.com.

2. What this policy covers

This policy covers KAFO ONE customer services, KAFO Business/provider services, our websites, support interactions and related account, marketplace and operational features.

3. Data we may process

4. Why we use data

We process data to create and secure accounts; provide requested marketplace, location and communication functions; connect customers and providers; operate orders and service activity; support users; prevent fraud and abuse; meet legal obligations; improve reliability; and administer provider/business relationships.

Where EU/EEA data-protection law applies, the legal basis may include performance of a contract or steps requested before a contract, compliance with legal obligations, legitimate interests in operating and securing KAFO ONE, and consent where the law requires consent. You may withdraw consent where processing relies on consent, without affecting earlier lawful processing.

5. Location and FindMe

Location permission is used only when a feature needs location context. You can control device permissions in your operating-system settings. Some functions may be less useful or unavailable without location access. FindMe may also use landmarks or written directions that you provide.

6. Who may receive data

We share data only as needed for the service or a lawful purpose. Recipients may include the provider fulfilling your request; infrastructure and hosting providers; map/routing providers when those functions are active; payment providers when payments are active; support/communications providers; app stores and operating-system services where technically required; professional advisers; and public authorities where disclosure is legally required.

Providers receive only the information reasonably needed to handle the request, communicate, coordinate location and fulfil the service.

7. International transfers

KAFO ONE is operated from Denmark and serves users and providers in The Gambia. Some processors or technology providers may operate in other countries. Where applicable law requires a transfer safeguard, we use an available lawful transfer mechanism appropriate to the relationship and data involved.

8. Retention

We keep personal data only for as long as it is needed for the purposes described here. Account information is generally retained while the account is active and for the period reasonably needed to close or delete it. Transaction, accounting, fraud-prevention, security or dispute records may need to be retained longer where law or a legitimate legal/security need requires it. Operational logs are retained for a more limited period appropriate to reliability and security.

9. Account and data deletion

You can request deletion from inside the KAFO ONE customer experience or directly through our public Account & Data Deletion page. We may verify your identity before acting on the request. We delete the account and associated personal data unless specific information must be retained for legal, security, fraud-prevention, accounting or dispute purposes.

10. Security

We use technical and organisational measures intended to protect accounts and service data, including access controls, authenticated administrative surfaces, server-side privilege checks, encrypted transport and operational security logging. No internet service can guarantee absolute security.

11. Your rights

Depending on the law that applies to you, you may have rights to access, correct, delete, restrict or object to processing, receive portable data, and withdraw consent. You may also complain to the competent supervisory authority. Requests can be sent to contact@kafoone.com.

12. Changes

We may update this policy when KAFO ONE, our providers or legal requirements change. The effective date above will be updated when a revised version is published.